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Returns & Exchanges
At Watches, we want you to be completely satisfied with your luxury timepiece. If your purchase does not meet your expectations, you may return it in its original, unworn condition within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
2
Pack Securely
Place the watch in its original presentation box with all manuals, tags, and warranty cards included.
3
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your package.
4
Receive Refund
Once our horologists inspect the item, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing